0208 943 2222 
UK IT Support
Jcom's experienced engineers can assist you throughout your IT projects lifecycle - from assessment, design, procurement and implementation through to training, IT support and equipment disposal. Our outsourcing IT support services fully optimise your infrastructure investment, making your assets last longer and more responsive to the operational demands of your business.
IT Support Packages
Our IT support packages offer comprehensive and flexible solutions designed to give you freedom of choice and the best possible value for your money. You can choose a single service or a combination of 24/7 remote infrastructure monitoring, scheduled onsite health checks and detailed feedback reports, bank of engineering days, desktop support and Disaster Recovery.
By utilizing Jcom's pool of resources and experience of a wide range of networks, issues can be resolved or managed before end-users experience a negative impact to services
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Health Checks
Our health checks are delivered as a single or a series of proactive days conducted by a senior engineer to identify issues within a network setup. Our methodology ensures you that the results of your onsite data analysis are returned in a document defining the current state of your infrastructure, together with recommendations for improvement << MORE >>
Bank of Days
The Bank of Days is a pre-paid IT support service in which you purchase engineering days in advance and utilize them in any way you require. Whether you use your days for resolving issues on a project basis or utilize them on a strategic basis for assessment, design and implementation, our Bank of Days gives you the resource and flexibility to improve your IT environment << MORE >>
Switching, Firewall & Comms Management
Our Switching, Firewall & Comms Management package covers a wide range of mission-critical products that are inherently complicated to implement. We deliver professional and up-to-date best-practices for a large number of equipment including Cisco, Juniper, Sonicwall, Watchguard, HP, Dell, 3Com, NetGear, Microsoft BPOS, Windows Azure and many others.
Our Switching, Firewall & Comms Management provides you with efficient and secure deployment of communications equipment, combined with comprehensive service and support, essential to prevent crippling disasters << MORE >>
Hardware Maintenance
Jcom has over a decade of experience working with complex systems and emerging technologies and offers a full range of repair and maintenance agreements suitable to every business. Our 24/7 response-guarantee program and online information system ensure that you are always covered and informed at all times << MORE >>
