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"Jcom were contracted to upgrade our service management system to a full ITIL compliant solution. Through the combination of software integration and consultancy Jcom have enabled us to improve our service and have allowed us to easily achieve our FSA commitment".
IT Manager - Finance Sector


	Jcom SAM Managed Services		ITIL Compliance
	Service Desk		Lifecycle Management Solutions
	SupportDesk Log In		Support Training

	Richmond Systems SupportDesk	How audit tools play a vital role in raising Service Desk competency while maintaining high customer satisfaction and resolving problems faster and more effectively.
	SupportDesk Brochure	A thorough description of Richmond Systems SupportDesk features and benefits.
	SupportDesk Key Features	A brief description of SupportDesk new resource management, Microsoft Outlook integration and quick setup.
	EasyVista & ITIL	How EasyVista integrates with your daily operations.
	EasyVista & Centennial Discovery	EasyVista: enhanced IT Asset Management, Service Management & CMDB for Centennial Discovery.
	EasyVista & Software Asset Management	SAM: Only a global approach is effective - Five Best Practices.
	Jcom SAM Managed Service	Advantages of outsourcing your Software Asset Management