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IT Health Checks
Jcom provides an extensive Health Check service that offers a comprehensive view of the performance, capacity, usage and configuration of your infrastructure environment. The areas that are covered may vary depending on the customer's storage solution, but include:
- Storage Area Network (SAN) configuration
- System data tier storage
- System IO performance
- System capacity usage
- Snapshot environment
- Replication
- System alerts
- System reports
- Issues
- Trend analysis
- Health Checks from Jcom work in three phases
- Data Collection
Microsoft and VMware Server Best Practice Analyser
We perform a high-level architectural and operational review of the current network. We run Microsoft and VMware Server Best Practice Analyser and in-house standard checklists (a read-only analysis tool), performance monitoring, and other appropriate tools in your production environment (Exchange, Active Directory, DNS, Networking, etc.) to collect detailed information about the current state of your environment.
Analysis
The data collected in phase one is analysed by a Senior Engineer. A Server Risk Assessment and Health Check Report with areas for improvement is then produced.
Remediation
The areas for improvement are detailed within each proactive report. These recommendations are approved by you and can be implemented by your staff or by one of our specialists.
