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Jcom's SAM Managed Services

Jcom's SAM Managed Service is a software licensing and vendor reconciliation solution designed for professionals who wish to bring the benefits of Software Asset Management to their businesses, but lack the time, knowledge and/or resources to implement and manage SAM themselves.

By outsourcing your SAM requirements to Jcom, you don't need to invest in additional specialized staff, training, or infrastructure. We offer a comprehensive SAM solution that ensures substantial cost savings and absolute software compliance with vendors such as Microsoft, Adobe, Oracle, Symantec, Macromedia, and many others.

You benefit from:

  • Installation of Network Audit Tool
    Jcom uses the industry leading software and hardware inventory tool Centennial Discovery. This powerful network audit tool performs full PC and hardware audits, software discovery, usage tracking, new IT assets discovery, automated inventory update, network mapping and physical location tracking.
  • Licensing Audit Tool Deployment
    Our fully qualified technicians agree with you the scope and schedule for deployment of the network audit tool to ensure that there is no impact to on-going business or network utilization. The use of Discovery can be made transparent to the user community if required.
  • Hardware and Software Audit
    Once Discovery is fully deployed and performs a network mapping of your hardware and software assets, Jcom presents all software applications installed within your estate and advise on manufacturers license agreements. We work with you to determine which vendors should be included in any software reconciliation.
  • Software License Compliance
    Jcom then produces a document advising on your current Actual Licensing Position (ALP) for the nominated vendors and advise on the most cost-effective options to achieve software license compliance.
  • Vendor License Reconciliation
    Jcom's licensing specialists work with software vendors such as Microsoft, Adobe, Symantec, Oracle, Macromedia, and many others to provide an accurate overview of all volume licenses purchased and also work with you to ensure that any other entitlements are accrued. We ensure that any future licenses are purchased using cost efficient license models from the software manufacturers.
  • Software Licenses Report
    Through Discovery Web Portal, you have full access to your current license position at all times, which gives an updated view of the licensing position for all your software products.
  • Software Asset Management Procedures
    Our SAM specialists work with you and advise on how to implement SAM best practices as defined by the ITIL guidelines. By implementing SAM procedures, you save money and maximize existing software assets.