About Jcom

Jcom is the UK’s Leading IT Support Reseller in Teddington, Kingston, London & Richmond. Established in 1999, Jcom works in partnership with organisations to achieve business goals through technology.
We specialise in providing managed compute, storage and network infrastructures that can either be built on-premise or provided as a cloud-based solution in data centres.

Using the latest technology, we provide organisations with the capabilities to allow them to focus on what matters most.
Jcom are vendor independent, hold industry recognised accreditations and have a proven track record across both public and private sectors with strong client relationships.

Bespoke IT solutions

We are able to provide bespoke IT solutions to meet your business challenges across all elements of your infrastructure.

Vendor Independent

We work with all major vendors enabling us to source the right technology for your needs.

Money Saving

Strong industry accreditations and partnerships enable us to provide the best technology at an affordable price.

  • Delivering IT
    solutions since 1999
  • Industry Wide Accreditations
  • Customer
    retention 96%
  • Support Desk
    available 24x7x365

Cloud Services

Infrastructure As A Service

Jcom’s Infrastructure as a service platform provides you a low cost and flexible alternative to keeping hardware on premise. Our technical team will work with you to design a solution that fits your needs and ensure you don’t pay any more than you need to.

Avoid huge capital costs with our monthly/quarterly payment model and work with predictable low costs.

Our flexible platform allows us to host almost every major Operating System and application on your behalf.

Our Tier 3 Datacentres across the globe ensure you can feel comfortable that your data is safe and readily available whenever you need it.

You can take control of supporting your environment yourself, or make use of our managed service dept and pick an SLA to suit you

Flexi Servers

Jcoms flexi servers offer you complete control of your hosted infrastructure.

We provide web based, graphical control of your entire cloud (servers, VLAN, firewalls, public IP’s,billing).

Use our graphical sliders to scale your resources instantly.

There are no fixed contracts or lock-ins. We simply deduct your actual usage from your balance.

Backup as a service

Jcoms backup as a service provides reliable protection for your data on an effiecient and low cost platform

  • High-speed backups of
    • millions of files
    • and large databases
  • Backup as fast as your hardware allows
  • VirtualRestore for immediate file access during recovery.
  • Latest 256-bit AES GCM Encryption technology
  • No impact on local disc usage

High Availability/DR as a service

Real Time High Availability and Disaster Recovery

Replicate any physical or virtual server to our cloud platform and give yourself peace of mind

Instant failover to your replicated server during an outage

Full scale protection at an affordable price

Jcoms High availability cloud offering is a real time solution that offers options for physical, virtual and cloud servers. Our service provides complete data protection and enables instant recovery/failover from any server outage along with total workload mobility and resource optimisation to offer you peace of mind that an outage isn’t going to cause data loss or extended downtime.

  • Infrastructure As A Service Infrastructure As A Service
  • Flexi Servers Flexi Servers
  • Backup as a service Backup as a service
  • High Availability/DR as a service High Availability/DR as a service

On‑Premise services

Managed and Support Services

Jcom offer a range of bespoke services to fully support and maintain your IT environment. Increase the performance and reduce the cost of your infrastructure by letting us manage/augment your IT requirements. We use our technical experience and knowledge to provide a service that is personal to your organisation adding the value you need to gain peace of mind.

Why us:

  • We deliver 24/7 support to our users across ther globe
  • We are trusted partners with all Tier-1 vendors
  • We resolve nearly all incidents remotely- meaning you can get back to work asap
  • Outstanding customer feedback
  • We support a range of businesses- from small start-ups to global presences

Hardware Warranty

In response to continually rising hardware warranty costs, Jcom offer our own Hardware Warranty Service which is up to 30% cheaper than Vendor Warranties.

All work is carried out by qualified and certified engineers; we guarantee to match your current vendor SLAs and all major hardware brands are covered.

Professional Services

Our project management team will work with you to plan, design, implement, deploy and manage your technologies to help develop the way you do business. With over 15 years’ experience our qualified engineers are able to assist from not only a technical but a commercial approach.

Security

Jcom combine the best in breed technologies and expertise to provide our customers with the most robust possible security solution. We aim to add more value than many other standard security partners; offering a wide range of support, implementations and solutions.

Software Licensing

We partner with the UK’s number 1 LSP and have done so successfully for over 16 years in order to deliver the best service possible. Our qualified in house licensing experts will not only provide you with the cheapest licensing costs, but will advise as a consultant on which licenses you require whilst driving down costs by negating unnecessary purchases . We work with the UK’s largest Software Asset Management team to ensure you are only procuring licenses you really need. We can assist with tier one vendor audits as well as provide training.

  • Managed and Support Services Managed and Support Services
  • Hardware Warranty Hardware Warranty
  • Professional Services Professional Services
  • Security Security
  • Software Licensing Software Licensing

Our Customers

Below is a selection of Jcom’s customers. We work with a wide range of companies,
and our client base keeps getting bigger every year!

Jcom has strong relationships across multiple industries.

Testimonials

Read what our valued customers have to say about us and the amazing
services which we provide to them.

“Jcom worked with us to develop our infrastructure change roadmap – helping us to consolidate systems and implement efficient and cost effective operation of services. They also advised us on Cloud Services and how and where this would be beneficial to our business.”

Global financial organisation

“Having the Professional Service Bank of Days there reassures me that in time of need I can call on the pool of knowledge and technology resources.”

International Brand Design Agency

“Jcom monitor my network 24/7. If there is an impending problem, they notify me and fix it for me.”

Independent Girls Day School

“The network Health Check report gave me the evidence to secure backing from the Business for major IT investments.”

International Brand Design Agency

“In our business, the reliability of our network and communications is absolutely critical. We trust Jcom to support our network infrastructure. Jcom’s invaluable expertise and advice over the years has aided and improved the smooth operations of our business.”

Global Relocation Specialist

“Jcom undertake quarterly health checks which gives me confidence that going forward there will be no nasty surprises around the corner.”

Leading Centre for Medical Research

“We made significant budget savings when we switched to Jcom’s Hardware Warranty Service. We still get qualified and certified engineers, the same SLAs as before but now for a fraction of the cost.”

Leading independent college

“Jcom provided invaluable advice and support during our office relocation. With their close attention to detail and experience in this area, we had confidence that the move would be completed successfully – which it was!”

Leading West End Publicist

“Using Jcom’s Professional Service Bank of Days for support ensures I pay for what I need and no more. If a job takes 15 minutes, I use up only 15 minutes.”

Leading West End Publicist

“Jcom have worked successfully alongside schools in our LEA for a number of years supplying IT equipment at the best possible prices.”

Local Education Authority

Latest News & Updates

Here at Jcom we are always working hard to stay ahead with all the latest trends, technologies & offers, so stay tuned here for the latest updates from our team.

 

Do not wait any longer! Get in touch with us today!

Contact Us

Teddington - Head Office
J.Com UK Limited

Riverside Centre
63-67 High Street
Teddington
Middlesex TW11 8HA

Tel : 0208 943 2222
Email: info@jcom.co.uk

J.Com UK Limited - Registered in
England & Wales
Registration Number: 3810142
VAT Number: 724 966 601